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FAQ
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Can I return or exchange my furniture?As our furniture is made-to-order, it cannot be returned. However, we are committed to customer satisfaction and will work with you to resolve any issues with your order.
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How can I contact Native Rift for support?You can contact us via email at caleb@nativerift.com. We are available to answer your questions and assist with any concerns you may have.
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What are the shipping options available?Native Rift offers shipping for orders within the United States and Canada. We provide free shipping on orders over $100, while orders under that amount incur a flat shipping fee. All orders are insured against loss or damage during transit.
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How do I care for my Native Rift furniture?To maintain the quality and appearance of your Native Rift furniture, we recommend regular dusting with a soft cloth and avoiding exposure to direct sunlight and moisture. For deeper cleaning, use a mild soap and water solution, and dry immediately with a clean cloth.
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What payment methods do you accept?We accept various payment methods including credit cards, tap to pay, card reader, and Afterpay. All transactions are conducted in USD.
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